Privacy Policy
How GIG Solutions handles the personal data it receives through the website, including quote requests.
Updated on
Who is responsible for your data
The data controller is Metalúrgica CNC GIG Solutions, Lda (NIPC 518245101), with registered office at Rua do Desafio Jovem 46A, 2120-064 Salvaterra de Magos, Portugal.
For any question about your personal data, write to geral@gigsolutions.pt.
What data we collect
| When | Data | What for |
|---|---|---|
| Quote request, through the form | Name, company, country, business email, phone (optional), material, quantity, deadline, description and the technical file sent | To assess the request and reply with a quote |
| Contact by email, phone or WhatsApp | The data you give us in the message or the call | To reply to the contact |
| Visit measurement, only if you accept cookies | Pages visited, clicks on contact details, device type and approximate location | To understand how the site is used and improve it |
The site does not ask for special categories of data and does not build visitor profiles for advertising.
On what legal basis we process the data
- Quote requests and contacts: pre-contractual steps taken at your request (Article 6(1)(b) of the GDPR).
- Visit measurement: your consent, which you can withdraw at any time (Article 6(1)(a)).
- Protection of the form against automated submissions: legitimate interest in keeping the service running (Article 6(1)(f)).
Who has access to the data
Quote request data is read by the GIG Solutions team that prepares the quotes. We do not sell or pass data on to third parties for commercial purposes.
For the site to work, we use providers that process data on our behalf:
- Website hosting and delivery: Cloudflare.
- Form reception: automation server of the provider that maintains the website, hosted in the European Union.
- GIG Solutions email: Microsoft 365.
- Visit measurement, only with your consent: Google Analytics.
- Interactive map, only when you load it: Google Maps.
Some of these providers belong to groups based in the United States. When data is transferred outside the European Economic Area, it is done under the mechanisms provided for in the GDPR, such as the adequacy decision between the European Union and the United States or standard contractual clauses.
How long we keep the data
Quote requests, contacts and technical files received are kept for as long as needed to answer the request and follow up any business relationship, and afterwards for the periods required by law.
Measurement data is kept in Google Analytics for 14 months.
Your rights
You may ask, at any time, for:
- Access to your data and a copy of it
- Correction of inaccurate or outdated data
- Erasure of the data
- Restriction of processing, or to object to it
- Portability of the data you provided to us
- Withdrawal of consent to measurement, under “Cookie preferences” in the footer
To exercise these rights, write to geral@gigsolutions.pt.
We reply within one month. If you consider that your data has not been handled in accordance with the law, you can lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD).
Comissão Nacional de Proteção de Dados (Portuguese data protection authority)
Technical files and confidentiality
The files and technical information you send are handled confidentially and used solely to assess the quote request. GIG accepts non-disclosure agreements (NDA).
Cookies
The site only activates measurement cookies after you accept them. It does not use advertising cookies.
Changes to this policy
This policy is updated whenever the site starts handling data in a different way. The date at the top shows the latest change.