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geral@gigsolutions.pt+351 263 516 143Salvaterra de Magos, Portugal

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Quality

Quality and continuous improvement

CNC machining supported by CAD/CAM programming and dimensional inspection throughout the production process.

Practices

How we control quality

  • Part-by-part dimensional inspection, with recorded dimensions
  • In-process inspection
  • Final inspection
  • Measurement with calipers and micrometers

The dimension record for each part is kept at GIG Solutions.

In the workshop

Measuring during manufacture

  • Operator measuring a machined part with a digital caliper
    Measuring with a digital caliper
  • Operator using a micrometer to measure a part held in the lathe chuck
    Measuring with a micrometer on the lathe
  • Dial indicator mounted in the spindle of a CNC machining centre, over a part
    Dial indicator on the machining centre

Complaints

What happens if a part does not conform?

We review the situation as quickly as possible. Whenever it is confirmed that the non-conformity is the responsibility of GIG Solutions, we correct or replace the parts at no additional cost to the customer.

Complaints are reviewed individually, taking into account the agreed technical requirements, the supply conditions and the applicable legislation.

Have a technical drawing?

Send the file and the part requirements. We reply with a quote within 48 hours.

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